Terms of Service

1. Acceptance of Terms

By accessing and using the Zen & Destiny website, products, and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any modification constitutes your acceptance of the updated terms.

These Terms of Service apply to all users, including but not limited to browsers, vendors, customers, merchants, and content contributors.

2. License to Use Website & Services

Grant of License

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for personal, non-commercial purposes, subject to the restrictions in these terms.

Restrictions

You agree not to:

• Reproduce, duplicate, copy, or sell our services or content
• Attempt to gain unauthorized access to our systems or data
• Reverse engineer, decompile, or disassemble our software
• Use our services for any illegal or unauthorized purpose
• Harass, threaten, or defame any person or entity
• Spam, phish, or engage in any form of fraud
• Interfere with the proper functioning of our website
• Remove or alter copyright, trademark, or other proprietary notices

Account Responsibility

If you create an account, you are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorized access
• Providing accurate and truthful information

3. Sacred Reading Disclaimer

Spiritual Guidance, Not Professional Advice

Our Sacred Readings are based on ancient BaZi wisdom, Five Elements analysis, and spiritual interpretation. These readings:

• Are NOT a substitute for professional medical, psychological, legal, or financial advice
• Should NOT be used to diagnose, treat, or cure any medical condition
• Should NOT be relied upon for major life decisions without professional counsel
• Are subject to personal interpretation and individual circumstances
• May vary in accuracy and relevance to your specific situation

Your Responsibility

If you seek guidance on health, financial, legal, or psychological matters, please consult qualified professionals. We recommend seeking second opinions from licensed practitioners before making important decisions based on our readings.

No Guarantees

We make no guarantees that the Sacred Readings will produce any specific outcomes or results. Spiritual guidance is subjective and personal. We are not responsible for any outcomes, changes, or consequences resulting from the use of our readings.

Limitation of Liability

Zen & Destiny shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or reliance on our Sacred Reading services.

4. Intellectual Property Rights

Our Ownership

All content on our website, including but not limited to text, graphics, logos, images, videos, audio, software, and design elements, is the property of Zen & Destiny or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

Your Use Rights

You may view and print pages from our website for personal, non-commercial use only. You may not:

• Republish or redistribute our content without permission
• Create derivative works based on our content
• Frame our website in another website
• Use our content for commercial purposes

Trademarks

"Zen & Destiny," our logo, and other brand identifiers are trademarks of Zen & Destiny and may not be used without our prior written consent.

User-Generated Content

If you submit content to our website (reviews, comments, photos), you grant us a worldwide, perpetual, royalty-free license to use, reproduce, adapt, and distribute your content. You represent that you own or have the right to use the content you submit.

5. Products, Purchase, and Refund Policy

Product Information

We strive to provide accurate descriptions of our products and services. However, we do not warrant that descriptions, images, pricing, or other content are entirely accurate, complete, or error-free. We reserve the right to correct errors and update information at any time.

Pricing & Availability

• All prices are in USD unless otherwise specified
• Prices are subject to change without notice
• We reserve the right to limit quantities and refuse orders
• Products are subject to availability

Payment

Payment is processed securely through Stripe. By completing a purchase, you authorize us to charge your payment method. You agree to provide accurate billing and shipping information.

Refund Policy Overview

For detailed refund and return policies, please see our Contact page or review our return policy during checkout.

Generally:

• Physical products may be eligible for return within 30 days of purchase
• Sacred Reading unlock purchases are non-refundable after unlocking
• VIP subscription cancellations are effective at the end of the billing period
• Refunds are processed to your original payment method

Order Cancellation

You may cancel your order within 24 hours of purchase. After this period, orders enter processing and cannot be cancelled.

6. User Conduct & Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Illegal Activities

• Violating any federal, state, local, or international law
• Facilitating fraud, money laundering, or illegal transactions
• Trafficking in contraband or stolen goods

System Interference

• Hacking, phishing, or attempting to gain unauthorized access
• Distributing malware, viruses, or malicious code
• Overloading servers with automated requests (DoS/DDoS attacks)
• Scraping data without permission

Harmful Conduct

• Harassing, threatening, or defaming any user or employee
• Posting obscene, abusive, or hateful content
• Impersonating another person or entity
• Spreading false or misleading information

Enforcement

We reserve the right to refuse service, suspend accounts, or take legal action against users who violate these terms. Violators may be responsible for damages caused by their conduct.

7. Limitation of Liability & Disclaimer

No Warranty

We make no representations or warranties regarding:

• Accuracy, completeness, or reliability of content
• Uninterrupted or error-free service
• Fitness for a particular purpose
• Security or freedom from viruses

Limitation of Damages

IN NO EVENT SHALL ZEN & DESTINY BE LIABLE FOR:

• Direct, indirect, incidental, consequential, or punitive damages
• Lost profits, lost revenue, or lost data
• Business interruption or loss of opportunity
• Even if we have been advised of the possibility of such damages

Maximum Liability

Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

Third-Party Services

We are not responsible for the actions, content, or services provided by third-party vendors, payment processors, or external websites linked from our site.

8. Dispute Resolution & Governing Law

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Zen & Destiny is located, without regard to its conflict of law provisions.

Dispute Resolution Process

In the event of a dispute, we encourage you to first contact us to resolve the matter amicably. Please email [email protected] with details of your concern.

Arbitration

If direct resolution fails, any dispute shall be resolved through binding arbitration rather than litigation. This arbitration shall be:

• Conducted by a single neutral arbitrator
• Held in a mutually agreeable location
• Governed by the American Arbitration Association (AAA) rules (or equivalent)

Class Action Waiver

You agree not to participate in any class action or group litigation against Zen & Destiny. Disputes must be resolved individually.

Injunctive Relief

Notwithstanding the arbitration clause, either party may seek injunctive relief in court for intellectual property violations or other equitable matters.

9. Contact Information & Policy Changes

Contact Us

For questions or concerns regarding these Terms of Service, please contact us:

Changes to These Terms

We may update these Terms of Service periodically. When we make material changes, we will:

• Post the updated terms on our website
• Update the "Last Updated" date
• Notify you by email if the changes are significant

Your continued use of our services after any changes constitutes your acceptance of the updated terms.

Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Zen & Destiny regarding your use of our website and services. If any provision is found to be unenforceable, the remaining provisions shall remain in effect.

Thank you for being part of the Zen & Destiny spiritual community.